PONs Overview

How do I get here?	Within an Order ► PONs tab Customers Module ► Products tab ► PONs tab
Purpose	The PONs module is available within the Orders module to track external vendor / carrier Purchase Order Number information. It allows for external information such as tracking numbers and provisioning dates to be tracked for products that are relying on external provisioning steps to take place. PONs details are purely informational and can be used in reporting, however no actions or triggers are based on this information. Multiple PONs can be tied to one Order to track external information for all products on the Order.
Security/Permissions	Orders Module
Taxing Impact	N/A
Commission Impact	N/A
Data Field Definitions	View Here

PONs provide a method for tracking provisioning orders and dates for products. It is typically used for VoIP and Local products, but can be used for any type of product if desired.

PONs has the ability to track the requested due dates, firm order commit dates from the carriers, LEC Order numbers and Install dates. PONs are a vital tool when tracking product provisioning with external vendors when manual provisioning is required.

PONs also provides the ability to track carrier non recurring charges that may be applied to the action being requested from the vendor. These can then be tracked and reported. These do not apply to the customer, but serve as information that may result in additional charges added to the account if desired.